Bhavish Aggarwal and Kunal Kamra were involved in a heated exchange last week after the comedian shared a photo depicting a large number of EV scooters parked at an Ola service center.
New Delhi: RPG Group Chairman Harsh Goenka made a pointed comment about Ola CEO Bhavish Aggarwal in light of his recent exchange with comedian Kunal Kamra. On his official X account, Mr. Goenka stated that he uses Ola for short trips saying, If I have to travel close distances, I mean from one Kamra to another, I use my Ola, while tagging Mr. Aggarwal and sharing a picture of himself on an Ola electric vehicle.
His mention of Kamra was an obvious nod to the surname of the comedian, who was involved in a heated exchange with Mr. Aggarwal last week regarding the conditions of Ola service centres.
The dispute started when Mr. Kamra shared a photo on his official X account, displaying a large number of EV scooters parked at an Ola service centre.
Do Indian consumers have a voice? Do they deserve this? Two-wheelers are a lifeline for many daily wage workers… Anyone who has an issue with Ola Electric, please share your story below, tagging everyone, he wrote.
In a follow-up post, he addressed a user who described Ola’s service as pathetic.
Worse is the leader has no reply, Mr. Kamra remarked.
His comments, however, angered Bhavish Aggarwal, who referred to it as a paid tweet and challenged Mr. Kamra to come and help them out.
Since you care so much, Kunal Kamra, come and help us out! I’ll even pay you more than you earned for this paid tweet or from your failed comedy career. Otherwise, sit quietly and let us focus on fixing the issues for real customers. We’re rapidly expanding the service network, and the backlogs will be cleared soon, the Ola CEO stated on X.
Mr. Kamra then replied to Mr. Aggarwal’s post.
Paid tweet, failed comedy career, and sit quietly. Indian businessmen at their humble best… If you can prove I was paid for this tweet or anything else I’ve said against private companies, I’ll delete all my social media accounts and sit quietly forever, he stated.
He also shared a clip of his stand-up performance from last year. Regarding my so-called failed comedy career, here’s a clip from last year when I surprised an audience… Anything else you arrogant, substandard prick?
In response to his tweet, Mr. Aggarwal once again invited Mr. Kamra to visit an Ola service centre.
Did it hurt? come to the service centre. We have a lot of work. I will pay you better than your flop shows. Show your audience how much you truly care and whether you’re just full of hot air, he wrote.
Kunal Kamra then suggested that Mr. Aggarwal should instead offer a total refund to anyone wishing to return their Ola EV purchased in the last four months.
I don’t need your money. People struggling to reach their workplaces need your accountability. Show your customers that you truly care, he stated.
In reply to this post, the Ola CEO mentioned that they have enough programs in place for customers facing service delays.
If you were genuine, you would have known. Again, don’t try to back out of this. Come and do some real work instead of just criticizing from a distance, he added.
Ola Electric Receives Show Cause Notice
The Central Consumer Protection Authority has issued a show cause notice to Ola Electric for alleged violations of consumer rights, misleading advertisements, and unfair trade practices, according to a regulatory filing by the company. The notice was received via email on October 7, 2024.
The notice was issued by the Central Consumer Protection Authority (CCPA) for these alleged breaches.
On Monday, shares of Ola Electric Mobility fell sharply by over 8%, marking a 43% decline from their post-listing peak, as complaints regarding its flagship electric two-wheelers continued to pour in on social media. This marked the third consecutive session of decline for the EV maker.
Ola Electric which went public about two months ago sold 23,965 vehicles in September, experiencing month-on-month decline for the second consecutive month.
The decrease in monthly sales has led to a decline in market share for five straight months, dropping to 27% in September from over 50% in April, according to the data.
This drop in sales comes amid numerous reports of issues with Ola Electric’s flagship S1 series EV scooters, including malfunctioning hardware and glitching software.